Support
Help when you need it.
Support information for Rare Frequency Works products and web tools.
CTRL
CTRL support
Questions about PDF tools, purchases, restore access, privacy, or app behavior can be handled here once the public support email is connected.
WEB
Web tools
If a browser tool does not work as expected, note your browser, device, and what happened so the issue can be reproduced.
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Purchases
For app-store purchases, use the app's Restore Purchases option first. Store billing and refunds may also be handled by the store where the purchase was made.
Before public launch
Add your official Rare Frequency Works support email here. The rest of the site is ready to connect to it.